
Helping home care agency owners stop firefighting, build profitable systems, and reclaim their lives. Get the clarity, strategy, and support you need to scale with confidence.


Constant Firefighting Every day brings new crises. You're exhausted from putting out fires instead of building your business.

Revenue Leaks Money and time are draining away through gaps in your operations you can't quite identify or fix.

High Turnover You’re always recruiting because caregivers quit or ghost for “better” pay or hours, and you don’t have the systems and support in place to keep your best people.

You're the Bottleneck The phone never stops. Every decision runs through you, so you’re still checking emails and bringing your laptop on vacations because your team can’t function without you.

Unpredictable Growth You have no idea where your next client will come from. Most new clients still come from word of mouth and informal referrals, so even the “great” months feel like luck instead of something you can reliably create.

You Keep Recreating the Same Work Without documented workflows or simple automations, every task feels like starting from scratch—costing you time, consistency, and sanity.

Owner Burnout You built this business for freedom, but instead you're working longer hours than ever
before.



Your phone doesn't ring with emergencies. Your team handles everything smoothly. You actually relax knowing your agency is thriving without you hovering over every detail.


You know exactly where your next clients are coming from. Your pricing is profitable. Your financial dashboard shows you're on track—and you actually understand what you're looking at.


Caregivers want to work for you. They feel valued, supported, and clear on their path forward. Your onboarding is seamless. Turnover drops dramatically.


You're not scrambling to keep up. New clients flow in through automated systems. Your operations scale without breaking. You're building wealth, not just a job.


You know your numbers. Your KPIs are clear. You make confident decisions based on real data, not gut feelings or panic.


You spend time strategizing, not firefighting. You're the CEO, not the chief everything officer. Your calendar has white space. You have time to think, plan, and grow.


To help home care agency owners stop working IN their business and start working ON it—building sustainable, profitable agencies that create real freedom.

Monique specializes in systems optimization for non-medical home care agencies. She brings a powerhouse combination of corporate operational excellence and hands-on consulting expertise to the home care industry.
With years of experience building and optimizing systems in high-performance corporate environments, she recognized that home care agencies were facing the same operational challenges—but without access to the frameworks that Fortune 500 companies use.
She created 360 Care Compass to bridge that gap, bringing world-class operational strategies to agency owners who are too busy firefighting to build the systems they need. Her approach combines strategic thinking with practical implementation, ensuring that every system she builds actually works in the real world of home care.
Operational Excellence
Sustainable Growth
PROVEN SYSTEMS
OWNER FREEDOM
A comprehensive 9-step methodology that addresses every critical aspect of agency operations, from stopping revenue leaks to building teams that thrive without constant oversight.

We start by creating immediate breathing room in your operations. By identifying where resources are leaking and implementing essential systems, you'll finally escape the constant crisis management that's been consuming your days.

With operations stabilized, we focus on building a team structure that doesn't require your constant involvement. Clear roles, seamless onboarding, and retention strategies create the stable workforce you've been dreaming of.

Now that your agency runs smoothly without constant intervention, we create the systems for predictable growth and true owner freedom. This is where you finally get the business you originally envisioned.
Whether you need clarity on where you stand or you're ready for complete transformation.

Ideal for agencies ready to implement 3-5 specific steps of the Blueprint. Focused transformation in your highest-impact areas with hands-on support.
Focus on 3-5 specific Blueprint steps
Bi-weekly calls and implementation
Perfect for agencies ready to tackle their biggest issues

Perfect for agencies that need crystal-clear diagnosis and a roadmap. Get total clarity on where you stand and exactly what needs to happen next.
Comprehensive operational review
Team & structure assessment
Compliance & risk analysis
Financial health evaluation
Custom diagnostic report
Strategic transformation plan
Prioritized action steps

For agencies committed to complete transformation. Implement all 9 steps with Monique as your strategic partner every step of the way.
Complete 9-step transformation
Weekly calls, full system buildout
Complete transformation partnership

Not sure which package is right for you? Start with the free assessment to get personalized recommendations, or book a consultation to discuss your specific situation.
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